Last updated: August 25. 2013 3:52AM - 22 Views

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LIMA — The residents at Briarwood Manor in Coldwater seem to be happy with the care they’re receiving, and that’s keeping employees there happy as well.A recent statewide satisfaction survey has Briarwood ranked No. 6 out of 955 facilities in Ohio, according to the Ohio Department of Aging’s 2007 Nursing Home Resident Satisfaction Survey. That’s the highest ranking for any nursing home in the nine-county region.Mandy Diller, community coordinator for the nursing facility, said members of the staff are happy with the results, which were 97 out of 100 possible percentage points. Diller said the staff hasn’t reviewed the results in detail yet.“Briarwood has a great reputation for the excellent service we provide,” Diller said. “It comes down to the staff. The staff really takes care of the residents like they’re their own family.”Areas in which residents were questioned in the survey included environment, activities, administration, choices, care, laundry, meals, dining, social services, therapy and laundry.While it did well, Briarwood wasn’t the only local facility to be recognized.The survey shows eight other local nursing homes are in the top 25 in the state for overall satisfaction.The Meadows of Leipsic, in Putnam County, ranked No. 7 with a 96.8-percent approval rate. The Gardens at St. Henry, in Mercer County, scored 95.9, putting it at No. 14. Vancrest Health Care Center of Delphos, which scored 95.4, placed at No. 18, the Ohio Department of Aging reported.At the Meadows of Leipsic, Stephen Apple, executive director, said the staff was happy to place seventh.Apple credited the staff members and a variety of activities, including family nights, Sunday brunches and trips outside the facility.“We do phone calls to all our residents’ families,” he said. “That helps stop any kind of problems before they become big things.”Of the 955 participating facilities, 518 scored above the statewide average, which was 86.2 percent.Results indicate Ohio nursing home residents are “generally satisfied” with the care they receive, the Ohio Department of Aging reported.Six local facilities scored a 100 percent on the key survey questions: “Would you recommend this facility to a family member or friend?” and “Overall, do you like this facility?”Those include The Gardens at St. Henry; Joint Township District Memorial Transitional Care Unit, St. Mary’s; Lima Memorial Transitional Care Unit, Lima; Mary Rutan Hospital Transitional Care Unit, Bellefontaine; Meadows of Leipsic; and St. Rita’s Transitional Care Unit, Lima.The survey was conducted between July and December of this year, and interviewers met face-to-face with more than 24,000 residents, according to the Ohio Department of Aging.



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